![]() ![]() Founded in 1925, Delta Air Lines began operations in 1929 and today has innovative and strategic partnerships with Aeromexico, Air France-KLM, China Eastern, Korean Air, LATAM, Virgin Atlantic, and WestJet. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle, Seoul-Incheon, and Tokyo. Its super-efficient performance makes Delta Air Lines North America's most on-time airline, with significant hubs and key markets in Amsterdam, Atlanta, Boston, Detroit, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Headquartered in Atlanta (Georgia), the American legacy carrier operates more than 4,000 flights to over 275 destinations across six continents, serving 200 million customers annually. Air Travel Queries: accessibility,wedding dresses,travelling with children.Delta Air Lines, better known as Delta, is one of the world's most admired carriers. ![]() Baggage Rules for Multi-Carrier Flights.Airline, Airport, and Travel Abbreviations.How do I effectively communicate with an airline?.Flights delays and cancellations resources.TIPS - How to survive being stuck at an airport.TIPS - Being Prepared for Cancellations and Long Delays.TIPS - How to prepare for Long Haul Flights.Beware of cheap business class tickets (sold by 3rd parties).All you need to know about OPEN JAW tickets.Risks of "connecting" between flights on separate tickets.Skipping Flights on one ticket - Why You Can't.Buy now or later? What's with these screwy ticket prices?.++++ TIPS - PLANNING YOUR FLIGHTS +++++++.++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++.Covid-19 Coronavirus Information for Air Travel.++++ COVID-19 CORONAVIRUS INFORMATION ++++.I just think that when you're talking about an entity that has some 113+ million people crossing their systems annually, that holding all of these records in 'current' status for an entire year, isn't a cost-justified or system-resource justified use of assets. With that in mind, I do think that at some point, this data must go 'off-line' to archives and as such, I can see a justification for some level of charge to access "old" records from archives.- but I do agree that for some point in time, it should be current and available for re-print without charge. and using some assumptions, that each passenger was a separately ticketed person, and that the total passenger count was even across the months this tells me that they're looking at a rough estimate of about 9.5 million tickets that are in active status each month. When I look at Delta, I see that they carried in 2011, a total of 113,485,000 passengers. I use these time frames in part, not wholly, but in part because:ġ) for things like credit card disputes (under US law) the time frame for commencing a claim is generally speaking 60 days., and.Ģ) for most companies and people who submit or use an expense account, they're commonly a monthly report or quarterly. I'd be more inclined to go with a 90-day to as much as a 120-day window. I am not entirely convinced that a one-year window is the 'right' time frame. ![]() => I agree in that there should be *some* time frame in which a receipt can be re-printed without charge. "A carrier should never charge a customer for a receipt for a ticket within one year of travel." Therefore, if you have a good case, I might suggest your contact them with a polite letter requesting reconsideration. Much like bank, credit card or other type transactions, there commonly is a cut-off where records go "inactive" and accessing them can come with a fee.Īs to legality, that naturally falls to either State or Local ordinance if applicable in these matters, but I do know there is nothing under Federal regulations- DOT- that addressed this issue specifically.Īs the fee is DL's fee and not a governmental tax or the like, DL can waive it at their discretion. So, to a point, while bad for the customer, I can see a legitimate case being made for a fee to off-set whatever are the carriers added costs to go back to records/archive and re-print records from an old transaction that no longer appears on the active mainframe. It's just not realistic to have and store that much data on the carriers active systems- even more so when you consider the statistical probabilities that someone- carrier or passenger- would ever have cause to access it again.Įven in cases where it's a baggage claim, those commonly get closed out shortly after the 21st day, so that too would fall under the 30-day window. and if something does need to be "pulled" it comes from the carriers records or archives department. I'll tell you that most carriers do "move" older transactions from their active mainframes to independent back-up systems. ![]()
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